Very disappointed I brought a 2001 Mercedes SUV with a bad steering pump. I got a price of 1600$ the car is worth 3000$ at best, instead of working to get the best solution I was told “ well it’s a Mercedes “. I checked on parts which I can get for under 300$ and I doubt that you were getting Mercedes part. Ripping people off because “it’s a Mercedes” is not professional business. I will never use you again
Brian, We are sorry you were dissatisfied with our quote to repair the Mercedes. The quote was for the power steering pump and pressure line due to leakage from both items. The parts quoted on your estimate were in fact genuine Mercedes parts with the appropriate labor book time to complete the job. We do not like to use after market parts (especially power steering pumps) due to bad experiences with the quality of aftermarket parts in the past. What we strive for is the best, quality professional repair we can offer on every vehicle. In some instances (this being one of them) the cost can be effected by this as well.
- Flemington Auto Care